To create an account, simply click on the “Sign Up” button on our homepage, fill in your details, and follow the prompts. You will receive a confirmation email to activate your account.

Smartiv is a cloud-based SaaS platform designed to be ready to use instantly. Once you complete registration and add your property or application details, the system is up and running within minutes.

To support a smooth onboarding experience, we provide interactive onboarding guides, comprehensive documentation, and step-by-step video tutorials—all accessible online anytime. This allows you to set up and configure the system independently with ease.

For more complex needs—such as multi-property setups or custom integrations—our team typically completes the full onboarding within 3 to 7 business days, including training and system optimization.

We ensure that you’re not only up and running quickly, but also confident in using Smartiv to its full potential.

Absolutely. Smartiv is highly integration-friendly. We offer APIs and technical support to connect with POS systems, PMS platforms, payment gateways, and even your custom-built software. We’re already integrated with several leading tools in the hospitality and property industries.

You can contact our support team via email, call us directly, or use our live chat feature for real-time assistance. We’re here to help 24/7.

If you forget your password, click on the “Forgot Password” link on the login page. You’ll receive an email with instructions to reset your password.