Effective Date: June 9, 2025
Smartiv (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when using the Smartiv application (package name: com.smartiv.hospitality) on Android-based Smart TVs and hospitality devices.
Smartiv does not collect, store, or share any personally identifiable information (PII) from users.
We do not collect:
Names, email addresses, phone numbers
Location data
Contact lists
Call or SMS logs
Photos, media, or files
While Smartiv does not collect personal data, it may request certain device permissions to deliver a secure and seamless user experience in hospitality environments.
Smartiv uses the AccessibilityService API to enable specific functionality for kiosk-mode operation in hospitality settings such as hotels, hospitals, or serviced apartments.
To detect and prevent access to unauthorized apps (e.g., settings, system launchers).
To automatically redirect users back to the Smartiv interface if they try to leave the app.
To ensure a controlled, simplified, and secure experience for guests who are not expected to navigate standard Android features.
Important: This service does not log or share any of your actions, personal data, or device activity outside of the context required to keep the Smartiv app in focus.
This app uses the AccessibilityService API to enforce kiosk mode by monitoring the currently active app and bringing Smartiv to the foreground if an unauthorized app is opened. This ensures the device remains in a secure, branded interface intended for guests in hospitality settings.
Smartiv does not use the Accessibility API to:
Access or collect personal or sensitive user data
Perform deceptive behavior
Record calls or audio
Disable or uninstall apps
Alter device settings without user consent
Smartiv does not transmit or store user data. All interactions are processed locally on the device. We use Android’s system-level controls to protect against unauthorized access.
Smartiv does not integrate with any third-party SDKs, trackers, or analytics tools that collect user data.
Users must explicitly enable Accessibility permission through Android system settings. Smartiv presents a clear in-app disclosure dialog explaining why this permission is required, and users may accept or deny the request.
Users may disable the permission at any time via:
Settings > Accessibility > Installed Services > Smartiv > Off
We may update this Privacy Policy periodically. Any changes will be posted within the app and on the Play Store listing.
If you have questions or concerns about this Privacy Policy, please contact us at:
Smartiv Hospitality
Email: [email protected]
Website: www.smartiv.tv
